Welcome to the Indiana University Health Look of Assurance Site

Our patients and their families expect - and deserve - the assurance that they have made the right choice by entrusting IU Health with their care. We provide this assurance through our unparalleled expertise, our welcoming environment, our convenient access to the services they need, and, most importantly, through you.

Your commitment to maintaining the Look of Assurance is an extension of the deep commitment that you have to providing our patients with the best possible care. And it is a reminder to our patients and guests that you are an important part of one of the best healthcare teams in the country.

Frequently Asked Questions

The site says “The log in and password information I entered is incorrect”?

Please remember, after you log onto the site the first time, you will create a new password. The password supplied by IU Health is only for the first time you log in.

To reset your password, click here.

What is my log in?

For login information click here

I’ve never logged onto the site before. What is my password?

For password information click here

Still unable to log in?

Please contact our Customer Service department for additional support.


I am a contractor or student and need to order my uniform.

To create an account online and order blank contractor scrubs and uniforms, click here.

I have already placed an order but have not received it yet.

To check the status of your order, login to your account and click the link for “Order Status” in the toolbar at the top of the page.

My uniform doesn’t fit. Can I return it?

Uniforms may be returned for any reason within 30 days prior to washing/wearing (tags attached). Sorry; no return of washed or worn uniforms will be accepted. Damaged or defective uniforms are eligible for return within 90 days. Please send all return items to: Shumksy, 2750 E River Rd, Moraine, OH 45439, along with a return/exchange form.

To download the return/exchange form, click here. Returns/exchanges will be processed in 1-2 weeks.

Log Into Indiana University Health Store.

New user need help logging in? Click Here

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To retrieve your Password via email, click here.
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Contractors click here